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Hermannplatz, Berlin
Your local Subway® Restaurant, located at Hermannplatz, brings delicious ingredients and mouth-watering flavors in billions of sandwich, salad and wrap combinations to you. An alternative to traditional fast food, we offer freshly cut veggies, toppings, protein and freshly-baked bread to create perfect the meal with freshly baked cookies all at a great value! All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™ that are ready to take your order in person and online.
First on the mobile phone and then prepare food with the same gloves and that during Corona times ...
It depends on which staff is there. No please and no thanks. Usually sloppy answers. I will avoid this shop in the future ... What a shame! By the way, online ordering does not work.
I am here more often. I always receive a friendly welcome and everything is so delicious here ...
Yesterday I ordered to be picked up. I was there at the scheduled time as stated, but my order was not heeded for the second time in a row and my order was only processed in my presence. In addition, my order was incorrectly placed for every product, something was left out there and something else was added that I didn't order at all ... So the order was not edible, but that is not always the case, this time it was up to the staff what was on site at the time. (Saturday, December 20th, 2020 5:15 p.m.) Apparently it was more interesting to talk to each other instead of asking whether the occupancy is correct if you cannot identify the order on the receipt.
Good, as usual
Service was very unfriendly, not what I wanted and poor answers when asked. No please, thank you and no goodbye either. :(
Subway is subway. Get in and you're done
Super delicious and friendly staff
I just ordered a chicken teriyaki there and it was very tasty, but above all I would like to positively highlight the customer service of the male employee. Since Subway often hires students as employees, it is not uncommon that you encounter rather bad-tempered or stressed staff ... Today, however, I was very satisfied. The employee was nice, asked me (since I only wanted 4 components on my sub) if I would like to have a little more of something, which I then used because I like a lot of onions and tomatoes on my sub: P Even with all other components such as sauce and bread / bread length, the employee was very polite and courteous and did not (as has often happened) only say the bare essentials, e.g. instead of: sauce? / Which sauce? Was I asked if I already knew which sauce I would like to have on my sub ... That doesn't seem like much of a difference, but it feels a lot more human from the customer's side and you feel more at home ... Especially if you haven't been to subway that often, it can be a bit much with the large selection and it is important that you do not have the feeling that everything has to go very quickly and you have to decide directly, that you could really ask what sauces there are, for example ... In the end, it's the subtleties that make the difference! If every employee would serve me as kindly as they do today, then I would like to go to the subway more often :) PS: These macadamia cookies are soooooooooo delicious: D
No change the food was bad and the workers rude was deducted by 5 euros
It works better, often the sub's are not occupied to the brim.
Completely ordered! Ready to eat then only with contactless card !! My card is not intended for this !! I should go to a foreign bank and withdraw money! When asked who pays the fees? -> that only happens once a day anyway! Customer service looks different! Good customers lost, hopefully others will join in too! Arrogance should be punished!
After a long time I wanted to treat myself to a Sup. Because I heard veggy burgers were being offered lately. :) So today I started in a good mood on September 16, 2020 around 1:30 p.m. Quite honestly, from the greeting to the end, a really low customer performance. The young women were very rude and only rolled their eyes when asked. My colleague confirmed my opinion and pointed out not to go here for the time being. 1. Unfriendly 2. Unprofessional 3. Capricious 4.Little cola instead of a large one that you paid for 5. I had to clean the table outside myself 6. Almost all other tables were very dirty / leftover food etc. 7. Taste, well drowned in souce! I mentioned "just a little souce" because there were 2 thick lines back and forth! And then the sup was hastily closed. When I opened the whole souce already ran towards me. Wicked. Honestly, I'm going to the Thai next door again for the next few weeks. Thank you. Stoykov
Fast, really great and friendly staff. Delicious as always with subway
Bought a Chilli Chicken Warp and wanted to eat it .... It's totally acidic and something tastes very bad ... Never again!
Generally very tasty. Unfortunately, however, some employees may not know how to wear a face mask properly; namely over the nose. Unfortunately I noticed it here regularly in the last few weeks. *** Update ***: unfortunately nothing changes. The majority of employees wear the mask properly. With a few employees, the 👃 has been hanging out regularly for weeks.
Sub of the day as a salad, was accepted and then declined again at the checkout and I had to pay the full regular price. It was insisted that I had to pay, it was also refused to convert it as a sub. Customer service = 0 So you pay money on it that you do without bread. Maybe you should rethink the one-off charge of asking a little more money than losing a long-term customer ... 😉
They have the best sandwiches, super nice staff, we eat here regularly 👍😊
Delicious. But mostly the employees made very little on my sub, for which the price is no longer fair. But otherwise I have very good experiences.
Good service and variations. Looks always fresh and clean. Currently my favourite Subway store in Berlin.
Unfriendly staff (at least the day I went).
I love it
Best Subway in Berlin
Nice place to have a sandwich. Nice staff.as well
It's a Subways. Seen one, seen 'em all.
It's a nice place to have sandwich.i liked this place. Staff is cool , nice and very helpful. I liked the quality and food here. It's a nice place and it's a worth for money.
Clean place, fresh vegetables and nice staff! I love subway!
It was tasty. Good and fair price. Next time in Berlin gladly again.
Clean, enough space, nice staff. The only thing I don't understand they let you buy small-middle or big drink, but you can refill for free all of them. So what's the point to pay for a bigger cup?
food was delicious. Tables are cleaned regularly.
Menu is like any other subway. For this place I can say the staff is competent and smilling :)
I actually ate the worst sandwich ever there. That is off course partially my fault because I added ingredients that didn't match well. The personnel was very unfriendly and pressured you to make quick decisions which caused the problem in this case. So I'm never going to set foot in one of these subways again, I rather eat my sandwiches elsewhere.
Food was cold
I love it. Always some type of offer available, fresh and tasty. Can become a little busy during lunch time because next to university
An almost very friendly staff. Power supplies for your Laptop and free WiFi. Nice.
Friendly people working here with great sense of humor.
The same add all the other ones, but the staff can speak English.
Standard Subway
My everyday dinner or sometimes lunch place .
The coffee isn't that great but the sandwiches are alright.
Hermannplatz, Berlin
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